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Netflix launches new parental controls to help families in lockdown

8 April, 2020

Netflix has released a host of new parental controls to enable parents and carers to customise each family member's streaming experience.

Streaming activity has surged following the decision by many governments to enforce a lockdown, and Netflix says it hopes the additional controls will “help parents make the right choices for their families.”

Parents can now PIN-protect individual profiles on their Netflix account to keep children from accessing inappropriate content, as well as define the age ratings they are comfortable with their children watching via a more intuitive filtering system.

The new controls also give parents the freedom to remove specific titles from their child’s profile – so if you think, for example, the show ‘Dark’ might be a little too scary for them, you can easily type in the show’s name in the ‘Profile and Parental Controls’ hub and your child won’t be able to watch it through their account.

“Every family is different. It’s why we’re investing in a wide variety of kids and family films and TV shows from all over the world. It’s why we also give parents the controls they need to make the right decisions for their families. Today we’re updating and improving those controls, based on feedback from our members,” said Michelle Parsons, Netflix’s Kids Product Manager.

Here’s how to enable the new controls:

  • Sign in to your Netflix account (desktop version is easier to navigate than the mobile – and note that you can’t do this via any of the various Netflix apps).
  • Hover over the ‘Account’ icon in the top-right corner of the page and click ‘Account’ from the drop-down menu.
  • Scroll down to the ‘Profile and Parental Controls’ section and uncollapse the profile you wish to make changes to.
  • You might be asked to type in your account’s password, but once that’s done you’ll be able to adjust all viewing customisation options.

“Everyone can now add these new, improved controls to their profile by going to account settings on our mobile or laptop,” Parsons said.

“Choice and control have always been important for our members, especially parents. We hope that these additional controls will help parents make the right choices for their families.”

Read our Parent Guide for advice on how to make Netflix safer for children and how you and your family can have more enjoyable streaming experiences.