You are here

Terms and conditions


Terms & conditions


Our website collects information from all of our users through cookies and website analytics software (Google Analytics). In addition, we collect information from users who sign up for our website or one of our projects. This information is used for the purposes of the specific project and kept by Parent Zone for our own use including sending newsletters and marketing messages. Information is never shared with third parties unless it is for a specific task related to the project (e.g. postal addresses for the delivery of magazines). Where information is shared with a third party we secure an NDA to make sure the data is not shared with any third parties. 

If you register with our website your details will be used to give you access to areas of the website that are not open to all visitors. This data is not shared outside Parent Zone. It is used by Parent Zone for marketing purposes and newsletters. You can opt out of these communications if you wish. 

Google Analytics privacy policy

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how you use the site. The information generated by the cookie about your use of the website will normally be transmitted to, and stored by, Google on servers in the United States.

Google will use that information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services to the website operator relating to website activities and Internet usage. You can refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of the data generated by cookies which relate to your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the browser plug-in which is available at

We also use Google Analytics Advertising Features to analyse aggregate demographic data for statistical purposes. Should you not wish that we do this, you can deactivate it through the Ads Preferences Manager. Additional information regarding terms of use and data protection is available at or


This website and its contents are copyright Parent Zone, operating name of Parent and Family Consulting Ltd. All rights reserved. Reproduction of all or any substantial part of the contents in any form is prohibited. No part of the site may be distributed or copied for any commercial purpose without express approval.


Cancellation policy for all Parent Zone training including in-school sessions, foster carer training, Resilient Families and Digital Parenting is as follows:

1) Cancellations one month or more before a training date are entitled to a full refund OR may reschedule their training for another mutually agreed date. 

2) We are unable to process refunds or reschedule training within one month of a training date. 


The delegate fee for any Parent Zone event includes all refreshments served on the day. Parent Zone reserves the right to alter event programmes and change speakers without prior notice. Cancellation policy for all events is as follows:

1) Cancellations two weeks or more before an event are entitled to a full refund.

2) No refunds will be processed within one week of an event.

Payment for all Parent Zone training and events must be received by the date of the session or the deadline printed on the invoice (whichever comes first). We may refuse admission to delegates who have an outstanding invoice. 


Submissions to Parent Zone

We may now or in the future permit users to post, upload, transmit through, or otherwise make available on the site (collectively, “submit”) messages, text, illustrations, files, images, graphics, photos, comments, sounds, music, videos, information, content, and/or other materials (“User Content”). We have the right to publish, edit or reject any User Content that you send us either via email, via the site or in writing via post for any purpose whatsoever, commercial or otherwise, without payment to you – unless we have specifically agreed otherwise in writing prior to submission.

By submitting User Content to us, simultaneously with such posting you automatically grant to us a worldwide, fully-paid, royalty-free, perpetual, irrevocable, non-exclusive, fully sublicensable, and transferable right and license to use, record, sell, lease, reproduce, distribute, create derivative works based upon (including, without limitation, translations), publicly display, publicly perform, transmit, publish and otherwise exploit the User Content (in whole or in part) as Parent Zone, in its sole discretion, deems appropriate. We may exercise this grant in any format, media or technology now known or later developed for the full term of any copyright that may exist in such User Content.

Subject to the rights and licence you grant to us under these Terms of Use, you retain all your right, title and interest in your User Content submissions. This means that copyright in your User Content will remain with you and that you can continue to use the material in any way, including allowing others to use it. You agree that you will not submit any User Content protected by copyright, trademark, patent, trade secret, moral right, or other intellectual property, personal, contractual, proprietary or other right owned by a third party without the express permission of the owner of the respective right. You are solely liable for any damage resulting from your failure to obtain such permission or from any other harm resulting from User Content that you submit.

You represent, warrant, and covenant that you will not submit any User Content that:

  • violates or infringes in any way upon the rights of others, including, but not limited to, any copyright, trademark, moral right, or other third party right of any person or entity;
  • impersonates another or is unlawful, threatening, abusive, libelous, defamatory, invasive of privacy or publicity rights, obscene, harassing or otherwise objectionable;
  • contains a formula, instruction, or advice that could cause harm or injury;
  • the licensed use by us hereunder would result in us having any obligation or liability to any party.

We rely on you to present us with User Content that contains accurate and factual material. We assume no responsibility for the accuracy of information provided on Parent Zone. Notwithstanding the foregoing, you waive any and all claims you may now or later have in any jurisdiction to so-called “moral rights” or rights of “droit moral” with respect to the User Content. We reserve the right to display advertisements in connection with your User Content and to use your User Content for advertising and promotional purposes.


We have the right to publish, edit or reject any comment posted on the Parent Zone professionals forums. We aim to let our users do the talking on the forum but there are certain rules we ask you to abide by. Posts that make personal attacks on other users, or are deemed offensive or illegal by our staff, will be removed. No spam posts, no posts selling products, no trolling or general nastiness are allowed.

Parent Zone retains the final decision on whether to remove a post. Persistent offenders will be barred from the site and Parent Zone is not obliged to contact the user to explain why, nor enter into debate about the decision.

By posting on the forum you give Parent Zone the right to use your posts within editorial content and to promote the Parent Zone website and the company's work without having to consult you or ask your permission.