Parent Zone Terms and Conditions

If you have any questions about these terms, or if you wish to exercise your privacy rights outlined in our privacy policy, then please contact

Terms and conditions of use

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

Use licence

Permission is granted to temporarily reproduce the materials (information or software) on this website for non-commercial transitory viewing only. This is the grant of a limited licence, not a transfer of title, and under this licence you may not:

  • use the materials for any commercial purpose;
  • attempt to decompile or reverse engineer any software contained on the website;
  • remove any copyright or other proprietary notations from the materials.

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.


The materials on the website are provided “as is”. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website or otherwise relating to such materials or on any sites linked to this site.


In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if we or an authorised representative has been notified orally or in writing of the possibility of such damage.

Revisions and errata

The materials appearing on this website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on this website are accurate, complete, or current. We may make changes to the materials contained on this website at any time without notice. We do not, however, make any commitment to update the materials.

Site terms of use modifications

We may revise these terms of use for this website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Other website links

Our website contains links to other websites. Our privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Whilst we endeavour to only link to appropriate sites, we are not responsible for the contents of any such linked site. The inclusion of any link on our website does not imply endorsement by us of the site.


This website and its contents are copyright Parent Zone, operating name of Parent and Family Consulting Ltd. All rights reserved. Reproduction of all or any substantial part of the contents in any form is prohibited. No part of the site may be distributed or copied for any commercial purpose without express approval.

Contact us

If you have any questions about these terms, or if you wish to exercise your privacy rights outlined in our privacy policy, then please contact

Our privacy policy

This policy explains how we comply with the UK General Data Protection Regulation. You can find out more about the legislation from the Information Commissioner's Office - the ICO. We have also summarised your rights below. 

Your rights

You have the right to request access to your data, object to its processing, restrict the processing, or request for it to be deleted. We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.

You have a right to complain to the Information Commissioner’s Office (ICO) if you are concerned about the way we are handling any of your information.

If you wish to exercise any of your rights, as listed below, please email  us at

a) Access to your personal information

b) Objection to processing of your personal information

c) Restriction of processing of your personal information

d) Rectification of your personal information

e) Erasure of your personal information.

If you make a request relating to any of the rights listed above, we will consider each request in accordance with all applicable data protection laws and regulations.

No administration fee will be charged for considering and/or complying with such a request unless the request is deemed to be excessive in nature. 

Upon successful verification of your identity you are entitled to obtain the following information about your own personal information:

a) The purposes of the collection, processing, use and storage of your personal data

b) The source(s) of the personal information if it was not obtained from you

c) The categories of personal data stored about you

d) The recipients or categories of recipients to whom your personal data has been or may be transmitted, along with the location of those recipients.

What information do we collect?

Our website collects non-personal information from all our users through cookies and website analytics software (Google Analytics). In addition, we collect necessary information from users who sign up for a Parent Zone account, or access any of our products or services - including any subscription services or events. This information is needed in order to deliver our products, projects and services. 

Reasons for collecting personal data

Parent Zone provides support and information to parents, children and schools around the world, helping families to navigate the internet safely and confidently.

We regularly work with parents, schools, governments and businesses to study, understand and address the impact of emerging technologies on children and families.

Any information and personal data we collect is solely for the purposes of carrying out our mission, delivering our projects and conducting research to help families in a digital age. 

What personal data do we store?

We aim to minimise the amount of personal data we store at all times. What we collect will vary depending on the product, project or service you are accessing. You have the right to contact us to request access to the personal data we have stored at any time. 

We may - if you have submitted it - hold some, or all, of the data below:

  • first name
  • last name
  • your organisation role
  • organisation address
  • email address
  • mobile phone number
  • direct work phone number
  • postcode
  • information you may have entered in a specific research survey e.g. the number of children you have

Some of our products might require additional personal data. Where that is the case you will be made aware of the data we need to collect when you sign up for that product. 

How do we use your personal information?

Your personal information is used to deliver the product or service you have requested. For example in order to give you access to download specific resources, to use a subscription product or to have an account on the Parent Zone website. 

Personal information is never shared with third parties unless it is for a specific task related to the project (e.g. postal addresses for the delivery of physical resources). Where information is shared with a third party we secure a non-disclosure agreement (NDA) to make sure the data is not shared with any third parties. 

Webpage privacy statement

When you visit our website, you leave electronic traces that show your path – information such as IP address. We use this kind of information to better understand and interpret traffic patterns and subsequently to improve the standards of our site, for the benefit of our visitors. We therefore process it on the legal basis of ‘legitimate interest’, as reflected in Data Protection Act 2018.

The use of ‘cookies’

A cookie is a small text file that is placed on your computer to help the website analyse how you use the site.

Our site uses cookies to measure traffic and user patterns on our site. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. You can choose not to accept cookies. 

Google Analytics privacy policy

Our site uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses ‘cookies’. The information generated by the cookie about your use of the website will normally be transmitted to, and stored by, Google on servers in the United States. 

Google uses that information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activities and providing other services relating to website activities and Internet usage. You can refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of our website.

You can also prevent the collection of the data generated by cookies which relate to your use of this website (including your IP address) and the processing of such data by Google by downloading and installing the browser plug-in which is available at

We also use Google Analytics Advertising Features to analyse aggregate demographic data for statistical purposes. Should you not wish that we do this, you can deactivate it through the Ads Preferences Manager. Additional information regarding terms of use and data protection is available at or